Frequently Asked Questions

A-Plan Insurance is a long established insurance broker, with over 100 high street branches and specialist insurance centres, looking after the motor, home, business and specialist insurance requirements of many thousands of clients. The business was founded in 1963 and has a reputation for high standards of client service.

To find further information about A-Plan please visit

Hiscox is a global specialist insurer with over 3,100 staff across 14 countries and 35 offices. Well known for insuring high value homes, small businesses, specialist classic cars, prestige vehicles and fine art – among other things. Hiscox has owned the RH brand since August 2015.

ERS is the insurer and service provider for RH. It is the largest motor syndicate at Lloyd’s (Syndicate 218) and has been providing insurance to customers for more than 60 years. ERS offer a diverse range of insurance for private cars, classic vehicles, vans, motorcycles, taxis, minibuses, fleets, haulage and agricultural vehicles. ERS has administered the underwriting and claims fulfilment of the RH account since 1991.

Yes, absolutely, the existing RH team will continue to look after your needs and their contact details remain unchanged.

No, your premium will not be impacted by the change in ownership.

Yes, existing and future instalment plans are not affected.

No, your insurance cover will not change other than your policy will in future be subject to A-Plan’s General Terms of Business (the terms describing the roles played by A-Plan and ERS) once the sale has completed.

No, your invited renewal premium and cover remains valid.

No, your quotation remains valid as usual for 30 days from the quotation date. If the quotation is taken up, your cover will be subject to A-Plan’s General Terms of Business once the sale has completed.

No, RH will continue to operate without administration fees; we recognise that clients see this as an important RH benefit.

No, claims processing will continue as per the established processes.

You can contact one of the team on 0333 043 3911 or via email