Don't forget to renew your policy on or prior to the final date (expiry date). Failure to do so will mean that you will not have any insurance cover. 

However, we will always write to remind you that your policy is due for renewal at least 3 weeks before, which will give us ample time to complete the process. It's important to tell us of any changes in your circumstances that may affect your policy (for example; any speeding convictions or additional drivers). Failure to do so may invalidate or prejudice your position in the event of a claim.

If you are a RH customer wishing to renew your policy, call us on 0333 043 3911.

Benefits available to existing customers

(does not apply to modern vehicles)

We understand that if you've spent a lot of money restoring your vehicle to perfect condition, you don't want to accept a ‘Market Value’ settlement in the event of a ‘Total Loss’. We can offer an agreed valuation with no administration fee by having either your club insurance/valuation officer or an independent expert inspect your classic and agree an appropriate level of cover to reflect its true value, so there will be no nasty surprises if the worst does happen. The vehicle needs to be kept garaged to qualify for ‘Agreed Value’ cover.

All our staff are fully committed to Treating Customers Fairly by:

  • Offering our customers a product which is suitable for their expectations
  • Providing experienced, friendly and professional staff
  • Allowing customers direct access to the right staff. No complicated, automated phone systems or being passed between departments
  • By having a transparent business policy including no hidden fees and not using income generating phone numbers
  • Always providing clear and understandable policy information
  • Correcting any mistakes promptly and efficiently

We aim to provide a first class service. If you have any cause to complain, or feel that we have not kept our promise, please refer to your policy booklet.